$24.00/month/seat, including all usage Canada & USA, E911, telephone number, DID, call path, each line can have up to 5 devices. UC and mobile app are free
**** based on annual contract – contact us today ****
Dependable Cloud-Based Phone Services For Exacting Businesses
Shark WiFi offers a Solid Unified Communication Platform
Today’s VoIP & PBX customers need a solution that meets their requirements and will scale with their business. Our hosted service’s powerful features, driven by Shark WiFi’s platform will keep your businesses charging forward.
Continually updated feature capabilities differentiate our Hosted PBX offering in the marketplace.
- Big Business Feel, Smaller Business Price
- Customers Keep Their Phone Numbers
- Completely Integrated Platform
- 24×7 State-Side Support
- Average MOS Score of 4.3
- 99.999% Uptime SLA
- Web-Email-Fax Solution
- 95% Customer Retention Rate
- Virtually No Hardware to Manage
- Simple to Use Customer Management Porta
Shark WiFi SIP Trunking Includes
In a multi-site environment, you eliminate individual telephone circuits (traditional phone lines) at each location, consolidating all of your customer locations into a centralized account, resulting in significant cost savings.
Designed to protect business customers through increased reliability and survivability during unexpected service interruptions. Unlike the majority of our competitors, Shark WiFi provides you the ability to failover your customers to an extension level even though they are using a Premise-Based PBX.
In the event of a service outage, Shark WiFi provides continuity of service by systematically re-routing incoming calls to an auto-attendant, outside phone lines, voicemail boxes or branch offices.
Customers are often required to over-engineer premise-based phone systems by purchasing more phone lines than they really need. Shark WiFi enables customers to add SIP trunks in increments of one, rather than paying for something they don’t need or won’t use.
Dynamic SIP Trunk Bursting
In a traditional telephony environment, a customer can be at risk of not having enough phone lines to accommodate call activity during peak hours. Dynamic SIP Trunk Bursting allows a customer to “burst” over the total number of SIP Trunks configured so that inbound callers never receive a busy signal.
Companies that have a premise-based PBX can provide a “hybrid” SIP Trunking and hosted solution. For a few dollars per month, Shark WiFi offers a hosted PBX solution to virtual workers.
Delivering A Truly Unified Experience In The Office And On The Road.
Simplify Business Communication
Shark WiFi’s Unified Communications Client (UC) extends enterprise VoIP capabilities delivering a truly unified experience while in the office or on the road.
Our UC Client runs through a single interface that is available on desktop, mobile devices, or via a web browser and includes these capabilities:
- Video Conferencing
- Secure Unified Messaging
- User Presence
- Device Configuration
- Company Directory
- Voicemail Manager
- Call Routing
- Time-Based Routing
- Call Center
- Call Recording
Shark WiFi provides a business-driven chat application available across multiple platforms and built from the ground up with Unified Communication in mind.
Bring your customer’s teams together with the ability to chat anytime, anywhere, the UC Client provides that often missing chat integration that a business requires.
The UC client powers businesses with a seamless, easy-to-use way to send photos, videos, and any other file type; you can feel confident that they’ll be prepared in any business situation.
- 1-to-1 Chat and Group Messaging
- Voice and Video Call Integration
- Voicemail with Pus Notification
- Call Center Console & Reporting
- Call History
- Encrypted Call Recording
Shark WiFi’s Mobile App Now Smarter
- Make outbound calls from your mobile device as if you were at your desk, showing your company telephone number as the outbound caller ID.
- Receive inbound calls by extension number or business telephone number directly on your mobile app.
- Direct dial other users on your Hosted PBX by dialing their extension number.
- Voicemail playback
- Configure your Device Users Find Me Follow Me (FMFM) settings.
- Make adjustments to your FMFM Time of Day schedule.
- Browse your internal company directly with single-click calling.
- Access Contacts from your mobile device.
- Set up speed dial (QuickDial) from your mobile app home screen.
- Mobile app SMS (text messaging). Send/receive text messages from your business DID.
- Device User Busy Lamp Field (BLF). See real-time user presence to see if other users are on or off phone calls.
A Fully Comprehensive Fax Solution That You Will Love.
Shark WiFi giving you More
Email and faxing for business to business correspondence requires a secure and reliable solution. Being competitive means getting time-sensitive, mission-critical information into the hands of customers, suppliers, partners and employees quickly and easily. Integration is an essential requirement in virtually every IT strategy.
A cloud based fax solution is the perfect compliment to other UCaaS offerings and helps to open up new opportunities and growth for your business.
VoIP Fax Solutions for Every Configuration
HTTPS Fax Connections
Finally, a reliable way to connect fax machines to VoIP. The new Fax ATA uses secure HTTPS to reliably send faxes in real-time over any data connection (Internet, Cellular, and Satellite) while adding new VoIP features to the fax machine like automatic fax archiving and email notifications.
Why HTTPS Fax Connections are Better
Delivering faxes over typical SIP trunks or open Internet connections using SIP T.38 is unreliable, unsecure and bandwidth intensive. SIP trunks are a good mechanism for business to connect premise PBX phone systems to VoIP providers, but they do not provide premise-based fax servers with reliability and security when used over the open Internet. HTTPS Fax Connections are better because they are extremely simple to set up, easily navigate through firewalls and NAT’s, have no T.38 dependency and work over any internet or data connection. Once your fax server is setup, you can connect to HTTPS Fax Trunks and in five minutes be sending faxes.
Shark WiFi is excited to provide Device as a Service (DaaS), your “one-stop-shop” for SIP Handsets and devices.
Shark WiFi provides our Partners a unique capability, Device as a Service (DaaS). By utilizing Shark WiFi’s DaaS, we can now include, or bundle, SIP handsets as a part of your Unified Communications (UC) service offering. Handsets can be pre-provisioned, or not, by us, further streamlining the provisioning process.
Build Unique Integrations With Our Developer Tools & Webhooks
Shark WiFi aims to understand and offer solutions to meet your needs. With over 300+ RESTful API’s as part of our Communications Platform as a Service (CPaaS) capabilities, you can build your own applications, integrate with other software platforms, and create a customized communications experience based on specific needs.
Our APIs allow you to programmatically manage accounts, place and track phone calls, send and receive text messages, look up contact information, and much more. Our webhooks let you subscribe to real-time events so you can take action when a call is placed, a text message is sent or received, or other
Simplified Integration with Microsoft Teams
It’s no secret that Microsoft Teams is one of the world’s leading meetings software, with millions of active users. It is also one of the most popular applications in the Office 365 productivity suite. Although it has many features, Microsoft Teams is not a true unified communications tool on its own. There are still several gaps that need to be filled in order for it to meet that designation.
With our Teams Integration, Teams users can now place and receive global calls without leaving the Teams environment. They can use the native Microsoft Teams dialer, thanks to direct routing from Shark WiFi. They also gain access to our feature-rich Unified Communications platform.
Here are just a few of the capabilities our Partners benefit from when taking advantage of Shark WiFi’s Teams integration:
- SIP Trunks for Direct Routing
- Redundant SIP Trunks for failover
- Legacy PBX integration
- Hosted PBX integration
- Contact center integration
- Simultaneous ringing (SIP forking)
- SIP phone/device support
- Support for IP phones, softphones, mobile phones, and Teams phones
Shark WiFi PBX Connector
Our PBX Connector let’s businesses use Microsoft Teams as a softphone on Shark WiFi’s UCaaS platform.
Shark WiFi SIP Trunk Connector
Our SIP Trunk Connector let’s businesses use Microsoft Teams as a softphone on a new or existing SIP Trunk.